This error typically occurs when the Splitwise app doesn’t have permission to use cellular data on your device. Here’s how to fix it:
iPhone:
iPhone:
- Go to Settings → Cellular → Scroll down to Splitwise.
- Make sure “Use Cellular Data” is turned on.
Android:
- Go to Settings → Network & Internet → Data Saver (or Mobile Data) → Unrestricted Data.
- Ensure Splitwise is allowed to use mobile data.
Still seeing the error? Please contact us at support@splitwise.com with a screenshot of the error message so we can assist you.