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I'm seeing the error "Unable to reach splitwise.com" — what should I do?

in Account issues

This error typically occurs when the Splitwise app doesn’t have permission to use cellular data on your device. Here’s how to fix it:

iPhone:
  1. Go to Settings → Cellular → Scroll down to Splitwise.
  2. Make sure “Use Cellular Data” is turned on.
Android:
  1.  Go to Settings → Network & Internet → Data Saver (or Mobile Data) → Unrestricted Data.
  2.  Ensure Splitwise is allowed to use mobile data.
Still seeing the error? Please contact us at support@splitwise.com with a screenshot of the error message so we can assist you. 

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